Does anyone other than T-Rex Racing make front crash bars for the ST1300?
The reason I ask is I purchased a set from T-Rex Racing and the left side bar is badly made and misshaped. After a number of emails with them they have sent me a return shipping label even though their return policy says the customer must pay any return shipping fees, which I refuse to do. They told me that all of the bars on the left side are made this way. So there isn’t any point in replacing them. So now I can either straighten the bar or return them. Returning them means I need to find a different manufacturer if I want matching bars, or I have no bars at all. The rear crash bars I got from them a very nice indeed but the front bars look like they have been made in Pakistan and appear to be very poor quality. The entire loop on the left side bar as seen from the seat is misaligned. T-Rex Racing customer support claims this is normal. See my photos. These bars have just been fitted, and I have yet to drill holes in the fairing.
I’m really hoping I can get some genuine support here, rather than the usual blend of sarcastic comments and insults.
The reason I ask is I purchased a set from T-Rex Racing and the left side bar is badly made and misshaped. After a number of emails with them they have sent me a return shipping label even though their return policy says the customer must pay any return shipping fees, which I refuse to do. They told me that all of the bars on the left side are made this way. So there isn’t any point in replacing them. So now I can either straighten the bar or return them. Returning them means I need to find a different manufacturer if I want matching bars, or I have no bars at all. The rear crash bars I got from them a very nice indeed but the front bars look like they have been made in Pakistan and appear to be very poor quality. The entire loop on the left side bar as seen from the seat is misaligned. T-Rex Racing customer support claims this is normal. See my photos. These bars have just been fitted, and I have yet to drill holes in the fairing.
I’m really hoping I can get some genuine support here, rather than the usual blend of sarcastic comments and insults.
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